Shipping Policy

At Volga Pharma, we aim to ensure timely and secure delivery of all orders. Please review our shipping policy below for complete details.

Order Processing

  • All orders are processed within 1–2 working days after successful payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Time

  • Standard delivery timelines range between 5–8 working days, depending on your location and courier partner availability.

  • Delivery timelines may vary due to unforeseen circumstances such as weather conditions, regional restrictions, or courier delays.

Shipping Charges

  • Shipping charges (if applicable) will be clearly displayed at checkout before payment.

  • Any additional charges due to remote location delivery will be communicated separately, if required.

Delivery Partners

We work with reliable third-party courier services to ensure safe and timely delivery of your orders. Once shipped, tracking details will be shared via email or SMS.

Address Accuracy

Customers are responsible for providing accurate and complete shipping details. Volga Pharma will not be liable for delays or non-delivery caused by incorrect or incomplete address information.

Delayed or Lost Shipments

In rare cases of shipment delays or loss, our support team will assist in coordinating with the courier partner. However, Volga Pharma is not responsible for delays beyond our control.

Damaged Packages

If your order arrives damaged, please report the issue within 24 hours of delivery along with clear images or videos of the package for review and resolution.

Policy Updates

Volga Pharma reserves the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be reflected on this page.

Contact Us

For shipping-related queries, please reach out to our customer support team through the contact details mentioned on our website.